Player Wellbeing & Safe Play
Your wellbeing comes first. Here is everything you need to play safely, set your own limits, and get help when you need it — on the big bet platform in the Philippines.
Our Commitment
At big bet, we believe entertainment should never come at the cost of your wellbeing. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming a positive experience.
Set daily, weekly, or monthly deposit caps directly from your account settings. Once a limit is set, it takes effect immediately and can only be lowered right away — increases require a 24-hour cooling-off period to protect you from impulsive decisions.
We send you automatic reminders when you have been playing for an extended period so you can take a break and recharge. You can customise the reminder interval in your account preferences to suit your own schedule. Staying aware of how long you have been playing is one of the simplest and most effective ways to keep gaming enjoyable and under control.
If you feel you need a short break from gaming, you can activate a cool-off period of 24 hours, 7 days, or 30 days from your account dashboard. During a cool-off period your account remains open but you will not be able to place bets or make deposits. This feature is designed for players who want a temporary pause without permanently closing their account.
For players who need a longer break, our self-exclusion programme allows you to suspend your account for a minimum of six months or permanently. Once self-exclusion is activated, it cannot be reversed during the chosen period, and our system will block any attempt to create a new account using the same details. Contact [email protected] to request self-exclusion at any time.
Know the Warning Signs
Problem gambling can affect anyone, regardless of age, income, or experience. The earlier you recognise the signs, the easier it is to take action and get back in control. big bet encourages all players to check in with themselves regularly and to reach out without hesitation if something feels off.
If you answer yes to two or more of the questions on the right, we strongly encourage you to use our self-assessment tools, activate a cool-off period, or contact our support team for a confidential conversation. You are never alone — help is always available.
Visit Our FAQPractical Guidance
Small habits make a big difference. These straightforward practices help you keep gaming as a form of entertainment rather than a source of stress.
Decide in advance how much Philippine pesos you are comfortable spending in a single session and treat that amount as your entertainment budget — not as an investment. Never use money that is earmarked for rent, food, bills, or other essential needs. Using our deposit limit feature makes it easy to enforce your budget automatically without relying on willpower alone.
Plan your gaming sessions the same way you would plan any leisure activity — with a clear start time and a clear end time. Taking regular breaks helps you stay mentally fresh, make better decisions, and avoid the fatigue that can lead to impulsive bets. Step away from the screen, stretch, hydrate, and return only when you genuinely feel like it.
Losing is a normal part of gaming, and no strategy guarantees that you will win back what you have lost. If you find yourself increasing your bets after a losing streak in the hope of recovering your money, stop and take a break immediately. Chasing losses is one of the most common patterns that leads to problem gambling, and recognising it early is the key to staying safe.
If you are concerned about your gaming habits, talking to a trusted friend, family member, or professional counsellor can make a significant difference. You do not have to face it alone. Our support team at big bet is also available around the clock at [email protected] and will treat every conversation with complete confidentiality and respect.
We Are Here for You
Whether you want to set limits, take a break, or simply learn more about safe gaming practices, our team is ready to assist. You can also visit our FAQ page for quick answers about account tools and player protections.
big bet is intended for adults aged 21 and above. If you or someone you know needs help, contact [email protected] at any time.